Returns & Exchanges
At Still&Slow, we value mindful consumption and want you to be completely satisfied with your slow-fashion pieces. If your order isn't quite right, we accept returns and exchanges on unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original sustainable packaging, ensuring all designer tags and hygiene seals remain intact.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing